FAQ

MyImpex offers a full suite of consulting services tailored for international trade, including:

• Import-export process guidance
• Logistics and supply chain management
• Business registration (ABN/ACN setup)
• Market and product analysis
• Supplier management
• Freight and logistics consulting
• eCommerce/warehousing & distribution support

We offer custom pricing plans as per your business needs, starting from $99 for initial consultation. Get in touch to find our more. 

We provide customized solutions to streamline your business, covering everything from market entry strategies and customs compliance to cost optimization. Whether you need assistance with business registration, supplier management or import and export, we’re here to support your business at every stage.

Our services are ideal for start-ups, small to medium enterprises, and established businesses looking to enter or optimize their presence in international markets. Whether you’re new to the import-export world or seeking to improve efficiency in areas like logistics, warehousing, or eCommerce, we’re here to help.

Getting started is simple! Contact us through our website to schedule a consultation.  We’ll assess your business needs and provide a customized plan to help you achieve your goals, including guidance on your specific business plans and goals. 

Yes, we offer ongoing support to ensure your business continues to operate smoothly and remains compliant with international trade regulations. Our continued assistance includes areas like supplier management, freight and logistics reviews, warehousing/distribution and eCommerce, ensuring you have a reliable partner every step of the way. 

 To clear goods through Australian customs, you’ll need several key documents, including:

• Bill of Lading or Air Waybill
• Commercial Invoice
• Import Declaration
• Packing List
• Any relevant permits or certifications for restricted items

Accurate and complete documentation helps avoid delays and ensures a smoother customs process.

Duties and Goods and Services Tax (GST) are calculated based on the type, value, and origin of the goods. Australian import duties vary by product category, and GST is typically 10% of the taxable import value. A customs broker can help you understand and calculate these costs accurately to avoid unexpected fees.

Customs clearance in Australia can vary depending on the shipment’s origin, type, and compliance with regulations. Typically, the process takes 1-3 days. However, shipments flagged for inspections, such as biosecurity, can take longer. Working with an experienced customs broker helps to avoid delays and move your goods through customs as quickly as possible. 

If your shipment doesn’t comply with Australian import regulations, it may be delayed, returned, or even destroyed. It is imperative that your goods meet all necessary standards, helping you avoid costly issues. We can assist you with understanding labelling, documentation, and advising on restricted items to minimise the risk of non-compliance. 

MyImpex offers consulting for end-to-end business processes including customs clearance services tailored for Australian importers. We guide you with all documentation, understand compliance with ABF, calculate duties and taxes, and provide guidance on biosecurity regulations. Our goal is to make the import process easy, efficient, and worry-free for your business.

Australia has strict controls on certain goods, including plant and animal products, chemicals, pharmaceuticals, and certain electronics. If you’re importing any of these, consult with MyImpex or a licensed customs broker to ensure compliance with all regulations. We’ll advise on required permits and any additional inspections your goods might need.